Frequently Asked Questions

This page answers the most common questions about our DXF files, how they work, and what to do if you run into an issue. Don’t see what you’re looking for? Reach out, and we’ll be happy to assist!

1. Are The Designs Ready for CNC Cutting Machines?

Yes, all of our DXF files are designed specifically for CNC machines. They’re well-structured and ready to cut; no extra editing or cleanup is required!

2. Are Your Designs Scalable and Resizable?

Yes, our DXF files are fully vector-based, which means you can scale them up or down without losing quality. Just make sure your software or machine settings are adjusted accordingly for your project’s material and size.

3. How Do I Log Back In?

You can log in to your account using the email and password you used when you placed your order. If you’ve forgotten your password, click the “Lost your password?” link [Add link to my account page] to reset it. 

4. What Are DXF Files?

DXF stands for Drawing Exchange Format. It’s a type of vector file commonly used with CNC machines, laser cutters, plasma cutters, and design software. These files are made with precise lines and shapes, so they’re perfect for clean, accurate cuts at any size. 

5. What Can I Do If I Placed an Order But Didn’t Receive My Files?

First, check your spam or junk folder; sometimes download emails get filtered. If you still don’t see anything, log in to your account to access your order history and downloads. For further help, contact us and we’ll make sure you get everything you purchased.

6. What Type of File Are Your Designs?

All of our designs are provided as DXF files, which are a standard 2D and 3D vector format that works with most CNC cutting machines and design software.